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A Podcast by Todd Hockenberry and Dan Tyre, the authors of Inbound Organization

Get the latest ideas, strategies, and real-life stories that will help your business grow.  Create an amazing company culture, develop effective business strategies, and deliver outstanding customer experiences - in other words - become more inbound. Because to do inbound you must be inbound.


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Posted by Rebecca Miller ● Dec 21, 2018 7:00:00 AM

Episode 130: Why is an Inbound Operating System Important?

Episode 130

An inbound operating system consists of all of the systems, programs, and tools your company uses every day. An inbound operating system keeps everyone in the organization on the same page and working toward the same mission.

[4:50] Question: Why is an Inbound Operating System Important?

An inbound operating system is important because it provides a framework for cohesion. When you think about your organization your mission is the why, the strategies you employ are the how, and the operating system enables the what. The operating system provides the tools, systems, and process you need to follow through on your mission and your MSPOT.

“Transparency without context is chaos.” – JD Sherman

Want to learn more about inbound operating systems? Check out Episode 11: What is an Inbound Operating System?

[19:00] Todd’s Truth

Inbound leaders hold teams accountable, but the teams come up with the plans and execute. The Inbound Operating system keeps them on track along with the MSPOT.

[19:34] 3 Takeaways

  1. You can’t impose culture; you can only guide and influence culture
  2. Document culture
  3. Evaluate your operating system


Industrial Executive

New! Take the Inbound Organization Assessment Online (https://www.inboundorganization.com/inbound-organization-assessment)

We’re extending the MSPOT contest! You can download the MSPOT template, submit it for review, and anyone who submits an MSPOT will be entered into the contest. The first-place winner will win an hour to review their MSPOT with Todd and Dan!

Download and Submit Your MSPOT (https://www.inboundorganization.com/mspot-review


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Thanks to Rebecca Miller our podcast editor, social media coordinator, and blogger and to Zachary Jameson for producing the audio for the podcast. Check out Zachary on Upwork if you need podcast audio services.

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Topics: Inbound Organization, Company Culture